Orient Cargo analyzes your international shipping requirements and check the equipment needed to handle your cargo, and, negotiate competitive freight rates with one of our accredited partners. We then prepare the important international shipping documents like customs certificates, bank drafts, letters of credit, and advise you on how to care for your cargo, and, set up insurance, if requested for. We give you complete logistics solutions to your international shipping needs and we’ll manage your cargo with a high level of customer service.

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Yes! However, we are not an international moving company but a cargo, logistics company. We can only help you ship so, we’ll deliver an empty container to your premises and you will load it.

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Yes! We offer freight forwarding services to companies that do international or multi-national exports and imports. Orient Cargo furnishes our clients with all the freight forwarding logistics with a guarantee that the products will arrive at the precise destination by a signed upon date, and in good condition. We offer competitive rates to move the merchandise along the most efficient route by working out numerous bids and adopting one with great speed, cost and reliability. We take care of our client’s time, energy and money. When you choose Orient Cargo as your freight forwarder, you get value.

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We transact most freight payments with a company cheque. You can make a wire transfer or a credit card (subject to terms and conditions) around the time the freight is set to arrive.

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Yes. However, the maximum size and weight varies depending on airline rules. The more the weight and size, the more the cost. If your cargo is oversize and calls for special handling, please let us know in advance so we can find you some special rates.

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Yes. Please talk to us about your cargo location and we will show you to the closest receiving warehouse.

To pick up your cargo at destination, we will provide you with the files for custom clearance. You can go to the warehouse to pick up the cargo after clearance. Always be sure you meet special rules and regulations established for various goods by reviewing the destination custom laws before dispatching the consignment.

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We work for you to get the final approval on your cargo. We issue the needed export and import forms as the forms vary depending on what you’re shipping. Customs also demands different documents for sea shipments and air freight. You will need to provide us with all commercial invoices and sign necessary transport documents and we will do the rest.

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Life is erratic and accidents can happen anywhere anytime. We propose you purchase an insurance policy that protects your goods and even shipping charges. Your current insurance coverage will not provide for your shipments so ensure you get a policy that protects the consignment. It could be a full coverage policy or total loss policy.

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Failure to forward clearance documents before shipment arrival. Incorrect addresses. For example, when suppliers address merchandise to urgent cargo instead of the consignee.

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We have an expert customer service department that will give you regular real-time updates on your consignment including time needed for clearance.

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Hazardous shipment is what is also referred to as “dangerous goods” and it consists of anything dangerous like toxic substances and flammable liquids. You will need to declare a dangerous shipment before shipping. If you are unsure if your consignment is on the hazardous shipment class, please let us know in advance.

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Yes. We ship many types of fresh and perishable goods and can transport them in temperature-controlled containers.

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Yes. We do offer flexible solutions if you cannot fill an entire container. However, we have general purpose containers are available in a range of sizes.

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We have quality assurance specialists who travel with the cargo to ensure the safety of your goods. In case there is a problem, the specialists will inspect the cargo immediately and take pictures for confirmation in case we will need to make a claim.

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