Last Update: 1 August, 2019

INFORMATION COLLECTION AND USE

We take our responsibilities regarding the protection of personal information very seriously. This policy explains how we use personal information that we may obtain about you. By using our Website, you consent to this use.

When you use services provided on this Website you will be asked to provide certain information such as your name, contact details. We will store this information and hold it on computers or otherwise.

We will use this information in the following ways:

• To fulfill our agreement with you, including processing your order, sending you your order detail, or contacting you if there is a problem with your order.
• To register you with our Website and administer our Website services where you have registered. You can unsubscribe from these services by contacting us.
• To answer any queries which you may send to us by e-mail;

How do we use your personal information?

Orient Cargo Agency UAE uses the collected data for various purposes:

• To provide and maintain the Service
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service when you choose to do so
• To provide customer care and support
• To provide analysis or valuable information so that we can improve the Service
• To monitor the usage of the Service
• To detect, prevent and address technical issues
• Email marketing (if applicable): With your permission, we may send you emails about our services, new products and other updates.

Who do we share your information with?

We may give information about you as follows:

• to our branches in the Orient Cargo Group;
• to customs and/or immigration departments or other regulatory authorities in your country of departure and/or destination in order to comply with the law in those countries.
• to our employees and agents to do any of the above on our behalf, now or in the future.

If you choose not to provide certain personal information we request, you will still be able to visit our Web Site but you may be unable to access certain options or services.

Security Disclaimer

Personal Information is important to us, but remember that no method of transmission over the Internet, or process of electronic storage, is 100% secure. While we endeavor to use commercially acceptable means to preserve your Personal Information, we cannot guarantee its absolute security.

Complaints

If our services or any aspect of the Orient Cargo Website displeases you, or you have any complaints about any of the services provided by Orient Cargo please talk to us (contact information is available in our Website’s ‘Contact Us’ section)

If you have questions about these terms & conditions, please email us your questions (contact information available in our Website’s ‘Contact Us’ section).